Despite the challenges that Twitter is facing, a former chief executive officer of the micro-blogging platform, Dick Costolo, has said that the company is resilient. Costolo also expressed his confidence in the team that is currently steering the social media firm.
“The value of the network and the value of the immediacy of news dissemination and correcting things that are said on the news that are wrong is incredible and unrivaled. I think that resilience has proven over the years…” Costolo said.
Defending the company over the criticism that has been levelled against it for helping in the proliferation of fake news, Costolo argued that on the contrary Twitter was the one place where the spread of misinformation was being debunked.
Twitter, among other tech giants, has also come under fire from politicians for helping spread extremist content online. The latest such attack came from the British Prime Minister Theresa May in the wake of the London terror attacks on Saturday evening where seven people died and 48 more were injured. May called for international agreements to be drawn up which would be used to regulate social media and the internet as a whole in order to prevent extremists from recruiting and radicalizing through these platforms. She accused the technology companies of not playing enough of a role in combating terrorism.
Twitter responded by saying that the social media company was constantly developing and reviewing technology that is geared towards getting rid of extremist content. Nick Pickles, the microblogging platform’s public policy head in the United Kingdom said that the firm was always engaging with various actors including the government to ensure that it stayed one step ahead.
A transparency report published by Twitter in March revealed that in the second half of 2016, the social media company suspended accounts totaling 376,890 after they were found to have violated terms of service by their promotion of terrorism. Among the accounts that were suspended, 74% had been discovered using the company’s own proprietary tools. Under 2% of those suspended accounts during the same period were as a result of requests by governments.